Vinted users have been reacting angrily due to a modification that led to products showing incorrect sizing.
The second-hand shopping app has revised its sizing categories for female and kids' apparel but did not contact every member regarding the update.
Digital Channels Reaction
Countless users and merchants are posting online stating that platform listings now display a different size category versus the original listing due to the recalibration.
The platform stated the new system was more in line with other platforms.
They have suggested members to examine their items and update the measurements by hand if necessary, which has left users frustrated.
Measurement Approach Changes
Earlier, the sizing featured numerical and alphabetical indicators, for instance S/8 or M/10.
The updated approach includes a letter and a range like S/UK 8-10.
In some cases, the size labels have been reassigned - like an L measurement was formerly size 12 but is now a UK 16-18.
Shopper Experiences
One content creator, who creates plus-size fashion videos, explained the modification "makes transactions more difficult".
"Not many brands say XL is a 20-22," the way the service now categorizes.
Another user, located in Scotland, explained products she uploaded featuring size 14 markings were appearing on the platform as size 20–22.
"Should someone sized 20-22 purchase these they will likely be quite upset," she explained.
Necessary Adjustments
Charlotte Lunn, located in England, said she had been left angered by the change as she had to manually change the sizing for "all her products".
"This situation is especially annoying, since I have chronic health issues and Vinted sales have been crucial for me since losing part of my income," she stated.
Marketplace Information
The service features exceeding 100 million users, including 18 million in the UK.
It has proved a popular alternative to second-hand platforms like eBay and Depop.
This represents another occasion when a surprising modification on the platform has faced criticism: earlier, the service retracted a modification concerning shipment methods after backlash from users.
